Orders requesting delivery will be fulfilled within 2 business days. Unless requested, orders that are shipped will be fulfilled via Canada Post Regular Parcel ground shipping. Once your order is shipped, you will receive an email with a tracking number. You can also contact us over the phone at 1-647-238-8261
or e-mail us at THCITY.ON@GMAIL.COM
for a status update.
Orders will typically arrive 3-5 business days after shipment. We are not responsible for carrier delays, customs delays, import fees, or lost items.
Expedited shipping, as well as the use of other courier companies (Purolator, UPS, DHL, etc), can be accommodated upon request.
*Free shipping is subject to change without notice. To qualify for free shipping, your order total must be equal to or greater than $200 before taxes, fees, and shipping. Free shipping is not applicable to special courier requests or locations outside of Canada. Free shipping will not apply if any purchase of an eligible item is canceled, resulting in a total purchase of less than $200.