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Age Verification
Attach a picture of yourself holding a photo identification
Your passport or drivers license. First-time buyers only.
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Check our Delivery Zone (DA) for local deliveries

  • FREE delivery for local orders over $100 CAD
  • Orders within DA are delivered on the same day by 11 pm
  • Orders mailed by Canada Post are delivered within 1-3 days
For more information, check out our FAQ
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FAQ

THCity
Payments
What payment methods do you accept?

We are currently accepting:

  • Interac e-Transfers→ Contact us for details
  • Cash On Delivery
  • Bitcoin→ bc1q8uy63c4emcw6rgkhglgahj2w63l2fat0tthf4e
Delivery
How much does a delivery cost?

All orders within the delivery zone below $100.00 are subject to a delivery fee of $10.00.
Regular nationwide shipping by Canada Post will cost roughly $15.00.
Express nationwide shipping - $20.00*

  • Free delivery on orders over $100.00
  • Free shipping on orders over $200.00

*Estimated value, prices may vary. Please see our shipping policy.


Do you deliver to a specific area?

Please refer to our Delivery Zone. Anything outside of the delivery zone is possible but subject to a custom delivery fee depending on your location. Kindly contact our support to get a quote.


Can I change the address after placing an order?

Yes just contact us as soon as you know of the address change.



How long will the delivery take?

Delivery within the local delivery zone normally is done within 2 hours. In case of any delays, we will contact you to let you know right away.


Can you do a contactless delivery?

Contactless delivery is possible just contact us to let us know once you place the order.



Is there a cut-off time for orders?

The cut-off order time for same-day delivery is 10:45 p.m



Is there a minimum order amount?

The minimum order value is $60.00

  • All orders below $100.00 are subject to a delivery fee of $10.00.
  • Free delivery on orders over $100.00
  • Free shipping on orders over $200.00


Other
Do I need an ID?

First time buyers are required to provide a valid photo ID showing their age and verifying their identity. We simply do not provide access to minors.

Please attach a picture of yourself holding a photo ID at the checkout. We only require this to be done once. Alternatively you can email it to thcity.on@gmail.com

*Please note, that your order will not be processed until we verify an ID.



Is my information protected?

Yes, the information only stays with us for the first couple of orders once we have some history it gets deleted.




Can I cancel my order?

Order may be cancelled at any time. Returns, however, are subject to our return policy.